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Assurance Mobile DNA Testing
Assurance Mobile DNA Testing
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Terms and Conditions

To ensure the safety of our technicians and the proper handling of the DNA test kits and samples, please be prepared to test with all parties present. Adults 18+ should each have an ID with their full name listed and be prepared to take a photo and sign a one-page document, consenting to the tests. All information collected will be sent along with the DNA samples to the lab. Ensure that the testing area is clear of clutter, dirt and debris that may impact test results.


  • Withdraw and cancel services, at any time for full or partial refund. See Refund Policy.
  • Test results are shared using the email address provided.  Be sure to use an email address that is active and entered correctly. In rare cases, we can accommodate alternate methods to share DNA results. 
  • Results can be used in legal proceedings; however, we cannot guaranty that the results will be court admissible.
  • If you are using items to extract DNA samples, please have them removed from the area of the home and ready for swabbing.
  • All test sample results are final and will not be subject to retesting except in the case where Assurance Mobile DNA has mishandled or affected results that are deemed inconclusive.
  • Assurance Mobile DNA is not liable for any legal, political, social or emotional outcomes based on your test results.

Return and Refund Policy

Clients can cancel and request refunds within the given timelines:


Return and Refund Policy:

  • Full Refund (cancel within 4-7 business days or more of requested service)
  • Partial Refund (cancel within 3 business days of requested appointment and receive refund minus $75 admin fee)
  • No Refund (cancel within 1-2 days or less of requested appointment). Please reschedule.
  • Process for return (go to your booked appointment and choose cancelation, request refund. Contact customer support at any time for additional assistance)
  • Processing of refunds (refunds will be returned within 7-14 business days via payment method used and time of booking)
  • Contact Customer Support: assurancemobiledna@gmail.com

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Get Tested & Get Results Fast!

1. Go to Booking 

2. Choose Your DNA Package 

3. Select date, time, & location

4. Remit Payment 

5. Receive Results via Email

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